Series

Product Strategy

Best practices and strategies to tackle product strategy challenges big and small.

Articles in this series

Users Hated Chatbots—Until AI Made Them Smarter

Feb 11, 20253 min read

How AI-Powered Chatbots Changed User Perception and What It Means for Product Managers · For years, chat pop-ups on websites were universally hated. They...

Users Hated Chatbots—Until AI Made Them Smarter

What Ragnar Kjartansson’s The Visitors Taught Me About Product Innovation

Feb 18, 20254 min read

A few days ago, I had the chance to experience Ragnar Kjartansson’s The Visitors at the San Francisco Museum of Modern Art (SFMOMA). It was...

What Ragnar Kjartansson’s The Visitors Taught Me About Product Innovation